Contact Us

About Terraveil

Terraveil is an online brand dedicated to providing practical and durable outdoor living products. Our product range includes outdoor curtains, blackout panels, patio décor, and protective covers designed to enhance comfort and functionality in outdoor spaces.

We focus on offering reliable products made from carefully selected materials to meet everyday outdoor needs.

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Our Company Information

Terraveil is operated by:

Beijing Hulian Shangtong Technology Co., Ltd.
Registered in Beijing, China

Company Address:Yangzhuang Road, Tongzhou District, Beijing, China.(THIS IS NOT A RETURNING ADDRESS)

We operate our official website to serve customers internationally. All orders placed on this website are processed through our official business entity listed above.

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Our Business Principles

We are committed to:

• Transparent product information
• Clear pricing in USD
• Secure online payments
• Clearly stated shipping and return policies
• Responsive customer support

We aim to provide accurate product descriptions and fair policies to ensure a trustworthy shopping experience.

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Customer Support

If you have any questions regarding our products, orders, shipping, or returns, please contact us:

Email: info@terraveil.com
Phone: +86-137-2260-8919
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)

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Important Notes for Transparency

• Product prices are displayed in USD.
• Shipping timelines are described in our Shipping Policy page.
• Return and refund terms are available on our Return Policy page.

For more information, please review our Shipping Policy, Return Policy, Privacy Policy, and Terms & Conditions.